two people talking Talk to owners, listen to their questions and problems and find answers and solutions.
 Talking on phone Emphasize open lines of communication between Management, the Board and owners by responding to all inquires quickly, courteously and accurately.
 logging phone calls Log all requests (phone, mail or email) from owners in an integrated database to ensure accurate reporting to the Board of Directors.
 work request order Administer work orders.
follow up Respond to requests received from owners in the same format the request was received in, as well as follow-up with written communications detailing the associated resolution.
process sales Process unit sales and mortgage refinancing in accordance with Association policy.
welcome Mail welcome information to new owners.
man and woman with party hats Administer club house, party room, moving and other schedules.

   

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